Privacy Policy

Last updated: June 19, 2025

This Privacy Policy describes how Domain ("we," "us," or "our") collects, uses, stores, and shares information about you when you access or use our website and services available at melorfaku.biz. By using our services, you agree to the practices described in this policy.

1. Information We Collect

1.1 Information You Provide Directly

We collect information you voluntarily provide when you register for an account, enroll in a seminar, contact us, or otherwise interact with our platform. This may include:

Full name and contact details (email address, phone number)
Billing and payment information
Account credentials
Communications you send to us
Survey responses or feedback submissions

1.2 Information Collected Automatically

When you visit or use our services, we automatically collect certain technical and usage data, including:

IP address and approximate geographic location
Browser type, version, and operating system
Device identifiers and screen resolution
Pages visited, links clicked, and time spent on each page
Referring URLs and exit pages
Session duration and interaction patterns

1.3 Cookies and Similar Technologies

We use cookies, web beacons, and similar tracking technologies to operate and improve our services. These technologies help us maintain session state, remember your preferences, and understand how users engage with our content. You may configure your browser to refuse cookies, though some features of the platform may not function correctly as a result.

1.4 Information from Third Parties

We may receive information about you from third-party services such as payment processors, analytics providers, or authentication services when you use them in connection with our platform.

2. How We Use Your Information

We use the information we collect for the following purposes:

To create and manage your account and provide access to our services
To process payments and send transaction confirmations
To deliver seminar content, course materials, and related communications
To respond to your inquiries and provide customer support
To send administrative notices, service updates, and security alerts
To send promotional or informational communications, where you have opted in
To analyse usage patterns and improve the quality and functionality of our platform
To detect, prevent, and address fraud, abuse, or security incidents
To comply with applicable legal obligations

3. Legal Bases for Processing

We process your personal information on the following legal grounds:

Contract performance: processing necessary to deliver services you have requested
Legitimate interests: improving our services, ensuring platform security, and communicating relevant updates
Legal obligation: compliance with applicable laws and regulatory requirements
Consent: where you have explicitly agreed to a specific use, such as receiving marketing communications

4. Sharing of Information

4.1 Service Providers

We share information with trusted third-party vendors who assist us in operating our services, including hosting providers, payment processors, email delivery services, analytics platforms, and customer support tools. These parties are contractually obligated to handle your data securely and only for the purposes we specify.

4.2 Business Transfers

If we are involved in a merger, acquisition, asset sale, or similar corporate transaction, your information may be transferred as part of that transaction. We will provide notice before your information becomes subject to a different privacy policy.

4.3 Legal Disclosure

We may disclose your information when required by law, court order, or governmental authority, or when we believe in good faith that disclosure is necessary to protect our rights, the safety of users, or the integrity of our services.

4.4 No Sale of Personal Data

We do not sell, rent, or trade your personal information to third parties for their own marketing or commercial purposes.

5. Data Retention

We retain your personal information for as long as your account remains active or as needed to provide our services. We also retain data as necessary to comply with legal obligations, resolve disputes, enforce agreements, and maintain business records. When data is no longer required, we delete or anonymise it in accordance with our internal retention schedules.

6. Data Security

We implement technical and organisational measures designed to protect your information against unauthorised access, loss, alteration, or disclosure. These measures include encrypted data transmission, access controls, and regular security reviews. However, no method of transmission over the internet or electronic storage is entirely secure, and we cannot guarantee absolute security.

7. Your Rights and Choices

Depending on your location and applicable law, you may have the following rights regarding your personal information:

Access: request a copy of the personal data we hold about you
Correction: request that inaccurate or incomplete data be corrected
Deletion: request erasure of your personal data, subject to certain exceptions
Portability: receive your data in a structured, machine-readable format
Restriction: request that we limit how we process your data in certain circumstances
Objection: object to processing based on legitimate interests
Withdrawal of consent: withdraw consent at any time where processing is based on consent

To exercise any of these rights, please contact us using the details provided in the Contact section below. We will respond to verified requests within a reasonable timeframe.

8. Marketing Communications

We may send you promotional emails or notifications about seminars, updates, and resources if you have opted in to receive them. You may unsubscribe at any time by clicking the unsubscribe link in any marketing email or by contacting us directly. Opting out of marketing communications does not affect delivery of transactional or administrative messages.

9. Third-Party Links

Our website may contain links to third-party websites or services. This Privacy Policy does not apply to those external sites, and we are not responsible for their privacy practices. We encourage you to review the privacy policies of any third-party sites you visit.

10. Children's Privacy

Our services are not directed to individuals under the age of 16. We do not knowingly collect personal information from children. If we become aware that a child has provided us with personal data without appropriate consent, we will take steps to delete that information promptly.

11. International Data Transfers

Your information may be processed and stored in countries other than the one in which you reside. Where data is transferred internationally, we apply appropriate safeguards to ensure that your information continues to receive an adequate level of protection consistent with this policy.

12. Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, technologies, or legal requirements. When we make material changes, we will update the date at the top of this page and, where appropriate, notify you by email or through a prominent notice on our website. Your continued use of our services after any update constitutes your acceptance of the revised policy.

13. Contact Us

If you have questions, concerns, or requests related to this Privacy Policy or the handling of your personal information, please contact us:

Domain
1801 Featherston Dr, Ottawa, ON K1H 6P4, Canada
Email: [email protected]
Phone: +1 613 443 2850